Facilitating Impossible People
Strategies to handle difficult personalities
We’ve all led meetings, run group activities, or facilitated problem solving sessions ONLY to be stopped in our tracks by a participant who seems determined to unravel our plan and momentum! What if I told you that they’re just expressing their inner most personality, and in those moments, they are transparent in their “human-ness”? Would that make you feel better? No?
Well, what if I told you that you could “honor” those imperfections while still keeping control, and keeping the group focused and on track? It IS possible to facilitate perfectly impossible imperfect people!
The Skinny: 3 things you will do in this session
- Learn to analyze, understand, and honor the behaviors of these challenging personalities
- Learn to apply esteem-protecting prevention and intervention techniques which will alter their problematic behavior
- Learn to keep calm when faced with these people who can push your buttons
Copyright: nexusplexus / 123RF Stock Photo
Over 10,000 leaders in North America, Europe, Great Britain, China, South Africa, Namibia, and Dubai have been impacted by Dawn’s insights and education in leadership, innovation, and creative problem solving. As a Master Trainer and Certified Creative Problem Solving facilitator, she’s been a consultant to blue chip companies and premier universities including Princeton University, Reuters News Group, UBS Financial Services, Philips Medical Systems, Hitachi Global, Pfizer Pharmaceuticals, Yale University, Citibank, Westinghouse Energy, and BASF Chemicals.
As a change agent and strategic leader she identifies and eliminates barriers to employee performance, productivity, and innovation, while improving workplace climate and increasing employees’ excitement for their work.
Most recently she was a Vice President of Talent Strategy for a Pittsburgh-based data analytics company. Prior to that role she served as the Chief Learning Officer for American University in Washington, D.C. She now is an independent consultant and facilitator.
Dawn is a returning presenter. Click to see what they’ve presented in the past.
All sessions in this timeslot:
- Branding Boot Camp Bigger, better branding (Janet Rouss)
- Facilitating Impossible People Strategies to handle difficult personalities (Dawn DePasquale)