Focus on: Susan Abbott
Susan Abbott is a consultant and facilitator with a passion for customer insights that power new ideas. Before founding Abbott Research + Consulting in 2001, Susan was a vice-president of TD Bank Group where she held diverse general management positions.
She has an MBA from Ivey, the CMRP research designation, and is trained to facilitate the CPS process.
She co-founded Think Global Qualitative, a global alliance of master qualitative researchers, that provides boutique resources for global projects.
Susan is a frequent speaker and author/co-author of two books, most recently Qual Online: The Essential Guide (Paramount Books 2014).
Her latest project is theideastudio.ca, a marketplace for creative thinking tools.
She loves plein air painting, which perfectly blends a love of the outdoors and a love of creation. Her art can be seen at www.sgabbott.com
Susan Abbott has presented:
- Co-creation in Innovation: Stop dreaming about co-creation and make it a reality in your organization (2015)
- Plein Air Painting: Try something you thought you couldn't do (2015)
- Finding TRIZ for Services: Beyond Scampering to a New Idea (2009)
- Using Imagery to Bridge the Gap (2008)